Return & Replacement Policy

At Vintix, all products are made to order with a focus on quality and precision. Please read our policy carefully before placing an order.

No Refund Policy

We do not offer refunds once an order is placed and processed.

Replacement Policy

We only offer replacements in case of:
• Damaged products  
• Defective items  
• Wrong product received  

To request a replacement:
• You must contact us within 48 hours of delivery  
• Provide clear photos or an unboxing video as proof  
• The product must be unused and in original condition  

If your request is approved, a replacement will be arranged at no extra cost.

Non-Eligible Cases

We do not offer replacements for:
• Incorrect size selection  
• Change of mind  
• Minor color variations due to lighting or screen differences  

Cancellations

Orders can only be cancelled before they are processed. Once production or shipping begins, cancellation is not possible.

Contact Us

For support or replacement requests, please contact us with your order details.

We are committed to ensuring a smooth experience while maintaining product quality standards.

Vintix — Built to stand out.